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If in any case item(s) are faulty or there is a mistake with the order you must notify us on receiving the item. A replacement will be sent as soon as possible & free of charge. A request for a full refund can also be requested by the customer. The refund will be issued once item(s) have been returned by the customer in original packaging within 14 days of delivery. No compensation shall be paid or replacement issued after application or use of any products.
Terms of Service
Last updated 17/07/2025
Welcome to Otherworldly Interiors! By accessing or using our website (the”site”) you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms , please do not use our site.
This Website is operated by Otherworldly Interiors LTD, a company registered in England and Wales with company number 16293404. Our primary business is the sale of physical goods.
Using Our Website
To shop with us or create an account you must:
•Be at least 18 years of age or have permission from a parent of guardian.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
•Provide accurate and complete information during account creation.
You Agree not to:
•Use this site for unlawful purposes
•Interfere with or disrupt our website or servers
•Reproduce or misuse any of the content without permission
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Accounts
You may create an account to track orders and receive updates. You are responsible for maintaining the confidentiality of your account details and for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent activity. Products and orders we sell physical goods, including art prints, notebooks, interiors and home décor. All products are subject to availability, and we reserve the right to withdraw or change items at any time. Prices are listed in GBP and include applicable taxes unless otherwise stated.
Payments
We accept secure payments via the normal payment systems including Paypal & stripe. We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Accuracy & Completeness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Returns
You may returns eligible items within 14 days of receiving your purchase, providing: The items is unused and in resellable conditio. You must notify us within 14 days period. To initiate a return, please contact our customer service team via email. Once we receive and inspect the item, we will then issue a refund to your original payment method. Return shipping costs are the responsibility of the customer unless the item(s) are faulty.
Intellectual Property
All content on this site – including text, images, designs, logos and artwork – is the property of Otherworldly Interiors or its licensors and is protected by copyright and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Privacy & Data Protection
We are committed to protecting your personal data. Information collected through your account or checkout is handled in accordance with our [privacy policy] and complies with the UK GDPR and Data Protection 2018.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential damages arising from your use of the site or purchase of products. We do not guarantee that the site will be uninterrupted or error-free, though we strive to maintain a reliable service.
Changes to these terms
We may update these terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes constitutes your acceptance.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales. If you have and further questions about these Terms, please contact us via email on our website or at our customer service details.